Job Description

Who we are…

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

We are looking for a part-time Sales Associate   to join the High Profile dispensary team, who can help guide customers through the process of understanding, selecting, and acquiring products that fit their needs, while providing world class customer service.

Dispensary Address: 2321 44th St SE, Grand Rapids MI 49508 or 1148 Leonard St NW, Grand Rapids, MI 49504 

In this role you will….

• Greet customers upon arrival and perform initial check-in by checking required ID's.
• Assist new customers with questions and state required forms; update customer information in point of sale (POS) system.
• Ensure the presence of the waiting room, and sales floor is well maintained and stocked during down time.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments, or per request.
• Fill online orders in a quick and efficient manner; greet and checkout curbside customers ensuring compliance with state regulations.
• Handle customer complaints in a professional manner; escalate to management when needed.
• Maintain product knowledge and keep up on current cannabis trends.
• Accurately use and maintain Point of Sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Assist with intake of product, inventory counts and additional audits on a regular basis.
• Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
• Maintain compliance with local and state regulations, company policies and SOPs.

Skills and experience you have...

• High school diploma or General Education Diploma (GED).
• Excellent customer service and communication skills.
• Basic computer and information technology skills.
• Previous experience as a Budtender preferred but not required.
• Previous experience using a Point of Sale (POS) system preferred but not required.
• Working cannabis product knowledge (flower, edibles, vape cartridges, topical lotions, tinctures, RSO, etc.).
• Basic understanding of the medical benefits of specific Cannabis products.
• Able to stand for up to 12 hours and lift up to 25 pounds.
• Ability to work with a team as well as independently.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays.
• Must be at least 21 years of age and be able to pass a background check. 
• Must be eligible to obtain any necessary state and industry specific worker's permit(s).

Our mission is to share our love of cannabis with the world.   If you ' re interested in being part of our journey, we ' d love to hear from you!

C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation, processing, and customer experience experts. We produce and sell the highest quality indoor cannabis flower and extracted offerings ( Cloud Cover Cannabis ) at our state-of-the-art manufacturing facilities and retail storefronts ( High Profile Cannabis Shop ) within communities across Michigan, Missouri, Massachusetts, Illinois, and New Jersey.

Benefits

• Medical, Dental, & Vision Insurance for full-time staff
• Life Insurance
• Short-term & Long-term Disability Insurance
• 401k
• Company Paid Holidays
• Company Swag
• Employee Discount

* Compensation Estimate Disclaimer

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.

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