Job Description

About Us Senior Helpers is a leading provider of compassionate, high-quality home care services across the Memphis area. We support patients in their recovery by delivering tailored care in the comfort of their homes. We are seeking a Case Manager with a heart for patient advocacy and a passion for building professional relationships to join our growing team. Position Overview As a Case Manager, you will be the vital link between hospitals/skilled nursing facilities and our home care services. Your clinical expertise will help guide appropriate patient referrals, while your relationship-building skills will strengthen our partnerships with referring providers. This is a unique blend of patient advocacy, clinical evaluation, and home care sales. Key Responsibilities

• Collaborate with hospital and SNF discharge planners, case managers, and physicians to identify patients suitable for home care.
• Conduct clinical assessments to determine eligibility and service needs.
• Provide education to patients and families about our home care services prior to discharge.
• Serve as a trusted point of contact for referral sources.
• Coordinate with internal care teams to ensure a seamless intake process.
• Maintain a consistent presence at assigned hospitals/SNFs to build trust and drive referrals.
• Track referral outcomes and meet monthly admission targets.

• License as an RN, LPN, or LCSW (preferred)
• Minimum 2 years of clinical experience in a hospital, SNF, or home health setting
• Experience in discharge planning or case management strongly preferred
• Strong interpersonal and communication skills
• Highly organized, self-motivated, and goal-oriented
• Familiarity with Medicare/Medicaid and payer sources a plus
• Valid driver’s license and reliable transportation

• Total Compensation: $60,000 – $110,000 (depending on license and experience)
• Bonus Structure: Performance-based bonuses tied to referrals and admissions

• Health, dental, and vision insurance
• Car allowance
• Paid time off and paid holidays
• Continuing education opportunities
• Laptop

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