Job Description

**Become a part of our caring community and help us put health first** The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Learning Design Professional 2 typical responsibilities include but are not limited to: + Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. + Analyzes learning needs and partners with subject matter experts to provide input for course content. + Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. + Ensures course materials are current and relevant to training needs. + Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. + Provides instruction and guidance to Facilitators. + Knows how to use social media and collaborative tools to facilitate learning. + Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. + Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. + Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. + Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. + Follows established guidelines/procedures. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree in a relevant field such as Education, Human Resources, Organizational Development, Communications, or Business + 3-5 years of demonstrable experience in technical learning roles, with a focus on instructional design, learning systems, or adult learning implementation + Proven track record of leading the learning function-or a closely related function-within a consumer-centric organization, with measurable outcomes tied to customer or user experience + Demonstrated ability to lead high-performing teams, including building and maintaining a dynamic team culture that fosters engagement, accountability, and continuous development + Progressive experience using business and financial analytics to inform learning strategies, including the application of adult learning theories to drive performance and engagement + Strong passion for enhancing the consumer experience, with clear evidence of contributing to learning programs that improve service delivery, satisfaction, or engagement metrics **Preferred Qualifications** + Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field. + Work experience in a health care and / or Insurance setting + Health Insurance license (or able to obtain one within the first 90 days in the role) **Additional Information** Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 05-10-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Job Tags

Holiday work, Full time, Temporary work, Apprenticeship, Work experience placement, Remote job,

Similar Jobs