Remote Spanish Bilingual Care Coordinator Job at BruntWork, Remote

a1F2K3FocjZFeUlxakFqS1pqSTJvUlFO
  • BruntWork
  • Remote

Job Description

This is a remote position. THIS ROLE IS OPEN TO COLOMBIAN RESIDENTS ONLY.
Schedule:
9AM to 6PM EST
Monday to Friday
With 1 hour unpaid breaks
We are seeking a reliable, detail-oriented, and compassionate Virtual Assistant from Colombia to join our team as a Care Coordinator. The ideal candidate is fluent in English and preferably has a medical background or experience working in the medical department of a BPO company. In this role, you will serve as a key point of contact for patients, ensuring they receive timely communication, appointment scheduling, and follow-up care.
This is a remote position that requires a professional, proactive, and patient-focused individual who can handle administrative healthcare-related tasks with discretion and care.
Key Responsibilities:
Schedule and confirm patient appointments via phone, email, or scheduling platform
Make follow-up calls to ensure patients are adhering to care plans and attending scheduled visits
Provide reminders for upcoming appointments and address rescheduling needs
Maintain accurate records of all interactions with patients in the system
Coordinate with healthcare providers and departments to facilitate smooth patient experiences
Respond to patient inquiries in a professional and empathetic manner
Monitor communication channels (calls, emails, chat) for timely responses
Ensure HIPAA compliance and maintain strict confidentiality of patient information
Assist with other administrative support tasks as needed

Requirements

Must be based in Colombia
MUST HAVE A WINDOWS OS COMPUTER
Fluency in spoken and written English is required
At least 1 year of experience in a healthcare-related role or in a medical BPO department
Strong communication and interpersonal skills
Proven experience in scheduling and administrative coordination
Knowledge of medical terminology and patient care processes is a plus
Tech-savvy with proficiency in using tools like Google Workspace, Microsoft Office, and scheduling software
Reliable internet connection and a quiet home office setup
Ability to work independently, manage time effectively, and meet deadlines
Strong attention to detail and organizational skills


Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
ZR_24453_JOB

Jobicy JobID: 123015

Job Tags

Permanent employment, Full time, For contractors, Freelance, Immediate start, Work from home, Home office, Monday to Friday,

Similar Jobs

First Student

School Bus Monitor Job at First Student

 ...implement the most advanced training and technology the transportation industry has to offer.****Now Hiring Part Time School Bus Monitor for Seward, AK**As a First Student Part Time School Bus Monitor you will play a vital role in your community and the lives of the... 

Elevance Health

Vendor Operations Management Consultant Sr Job at Elevance Health

**Vendor Operations Management Consultant Sr****Location** : This position will work a hybrid model (remote and office). The ideal candidate...  ...unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k)... 

Mechanist Games

Russian Speaking Customer Support Representative Job at Mechanist Games

You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to:1. Responsible for daily customer support, answering in-game tickets, and... 

TA Group Financial

B2B Sales Manager Job at TA Group Financial

 ...Join our vibrant team in Missouri , where exciting opportunities in sales and sales management await individuals at all experience levels. Whether you're embarking on your career journey or bringing years of expertise, we have roles perfectly suited to your skills.... 

Final Clean

Window Cleaner Job at Final Clean

 ...HIRING WINDOW CLEANERS. Seeking Immediately to fill. Family-owned business looking to hire An Established Company/Crew. All Windows...  ...zero. Also hiring laborers and new home cleaners. Final Clean is a new home and commercial cleaning company. We specialize in...