Job Description

Job Title: Senior Technical Project Manager

Job Summary: The Senior Technical Project Manager will play a critical role in supporting the client’s strategic vision for Unemployment Insurance (UI) modernization. This includes maintaining Operations and Maintenance (O&M) support, assisting state IT implementations, providing software engineering and development support, and performing system testing and delivery support. The role requires collaboration with multi-contractor teams, federal staff, and state IT personnel to ensure seamless system integration and performance. 

Key Responsibilities: 

Operations and Maintenance (O&M) Support

• Provide 24x7x365 Configuration Management support for UI modernization.
• Maintain and implement configuration management plans to oversee software maintenance, changes, and releases.
• Utilize DOL-defined tools for tracking software changes and ensuring proper change management procedures.
• Support database management, including backup/recovery, performance monitoring, security enforcement, and compliance with FISMA and NIST standards.
• Provide application development, testing, and troubleshooting support to ensure continuous improvement and system reliability.
• Maintain help desk support to monitor tickets, resolve data exchange issues, and assist end users.

State IT Implementation Assistance

• Assist state agencies with software engineering and development support.
• Design and develop software architecture and platform solutions tailored to state UI requirements.
• Conduct data analysis and generate statistical reports to facilitate decision-making for state and federal leaders.
• Provide implementation plans and after-action reports detailing lessons learned from state integrations. 

Software Engineering and Development

• Develop, update, and enhance UI modernization software within a DOL-hosted modular framework.
• Conduct security documentation, testing, and evaluation for system accreditation.
• Perform application security vulnerability remediation and ensure compliance with DOL security standards.
• Implement full lifecycle application development, from requirements gathering to deployment and maintenance. 

Testing and Quality Assurance

• Conduct functional and security testing to meet government quality standards.
• Maintain and enhance automated testing suites to ensure thorough validation of software updates.
• Perform peer reviews of test plans and support testing activities after every release or system update. 

Collaboration and Compliance

• Work in integrated SCRUM teams with federal and contract staff.
• Participate in agile retrospective evaluations and continuous improvement efforts.
• Ensure coordination and data sharing with other contractors and stakeholders.
• Adhere to Organizational Change Management processes and develop communication materials to facilitate stakeholder engagement. 

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 5 years of experience in IT operations, software development, and system architecture.
• Certified SAFe and PMP Required . 
• Preferred Certifications: ITIL, Scrum Master, CISSP or CISM, or relevant technical certifications.
• Experience in IT operations, software development, and system architecture.
• Strong knowledge of cloud, on-premise, and hybrid infrastructures.
• Expertise in database management, security compliance, and application testing.
• Proficiency in agile methodologies, DevOps practices, and automation tools.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced, collaborative environment with multiple stakeholders. 

Compensation and Benefits  

The projected compensation range for this position is $170,000 to $185,000 per year benchmarked in the Washington, D.C. metropolitan area. The targe salary for this position is $178,000. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com .

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

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